IBM Partner Pavilion Proventia Network Enterprise Scanner 2.3 Manual do Utilizador descarregar pdf (Página 141)

Chapter 10. Ticketing and remediation

This chapter explains how to use information from Enterprise Scanner with the

ticketing feature in SiteProtector to manage tracking and remediation.

Topics

“Ticketing and Enterprise Scanner” on page 134

“Remediation process overview for Enterprise Scanner” on page 135

“Remediation tasks for Enterprise Scanner” on page 136

1 2 ... 136 137 138 139 140 141 142 143 144 145 146 ... 186 187

User Guide 1
Version 2.3 1
Trademarks and Disclaimer 3
Contents 5
About this book 7
Related publications 8
Technical support contacts 8
Fingerprinting section: 21
Control section: 22
Running an ad hoc scan 30
Chapters 35
General inheritance behavior 38
Inheritance indicators 38
SiteProtector 40
Contents of an agent policy 43
Network Locations policy 44
Notification policy 46
Access policy 47
Networking policy 48
Services policy 51
Time policy 52
Update Settings policy 53
Discovery policy 54
Defining assets to discover 55
Assessment policy 56
Assessment Credentials policy 63
Scan Control policy 65
Scan Window policy 67
Scan Exclusion policy 69
Network Services policy 70
Ad Hoc Scan Control policy 72
Option Description 74
What is perspective? 76
Defining perspectives 77
Scan jobs and related terms 79
Types of tasks 80
Priorities for running tasks 81
Stages of a scanning process 82
Size of scan windows 84
Calibration considerations 84
Discovery cycle duration 84
Assessment cycle duration 84
Achieving the right balance 85
Enabling background scanning 92
Defining network services 96
Viewing your scan jobs 100
Viewing discovery job results 100
About this task 101
Procedure 101
Impact of stopping scan jobs 104
Minimum scanning requirements 106
Priority 107
Inheritance 107
What determines certainty? 112
Sources of OSID 112
Certainty of OSID sources 112
Exception 113
Rules for updating OSID 113
About user-supplied OSIDs 113
Creating custom views 116
Benefits 116
Field descriptions 117
Enterprise Scanner 122
Types of assessment reports 125
Chapter 9. Logs and alerts 129
Two types of log files 130
Two types of information 130
Log size 130
Viewing log files 130
System logs 131
Enterprise Scanner (ES) logs 132
Changing logging detail 133
Alerts log 135
Clearing the Alerts log 137
Vulnerability auto ticketing 142
Custom categories 142
Scanning recommendations 143
Task overview 144
Part 3. Maintenance 147
Before you begin 150
Types of backups 152
Date of last system backup 152
Making full system backups 154
XPU basics 156
Updating options 157
5. Click Save Changes 160
Configuring an HTTP Proxy 161
Configuring automatic updates 162
Manually installing updates 164
Proventia Manager Home page 166
Updates status 167
Protection status 167
Viewing agent status 168
Part 4. Appendixes 171
DANGER notices 173
CAUTION notices 174
Product handling information 175
Product safety labels 176
Laser safety information 177
Laser compliance 177
Battery return program 178
Electronic emissions notices 180

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IBM Partner Pavilion Proventia Network Enterprise Scanner 2.3 Manual do Utilizador Página 141

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